Spotler Status

All Systems Operational

Activate Operational

ActivatePro Operational

Chat+ Operational

Connect Operational

CRM Operational

Engage Operational

FeedbackPro Operational

GatorMail Operational

Leads Operational

Mail+ Operational

MailPro Operational

Message Operational

Momice Operational

Predict Operational

Search Operational

SendPro Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 4, 2026

No incidents reported today.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

Activate - Queue Delays

Postmortem - Read details
Jun 30, 16:46 CEST

Resolved - Following extensive monitoring, we can now confirm that this has been fully resolved. Post Mortem will follow in the coming days.
Jun 30, 11:14 CEST

Monitoring - Following the earlier patch and continued improvements, the queue is clearing down, albeit still slower than expected. We're monitoring the situation closely and we expect the queue to be caught up and back to normal overnight.
Jun 29, 13:35 CEST

Identified - The issue has been identified and an initial patch has been released to help handle the queue. Investigation is ongoing at this time.
Jun 29, 12:22 CEST

Investigating - We are currently investigating a queue build-up within the platform. Currently, data is not being processed in the expected timeframe and as such, delays can be expected with data processing. This is impacting things like data upload, audience building and journey progression.
Jun 29, 12:05 CEST

Jun 29, 2026

Integration Platform - Proxy Service Unavailable

Resolved - This has now been confirmed as fully resolved.
Jun 29, 12:25 CEST

Monitoring - A fix has now been implemented and we're monitoring the situation closely.
Jun 29, 10:49 CEST

Investigating - We are currently investigating an issue affecting our integration platform and connectors that utilise our proxy service. Customers utilising Magento, Google Shopping Feeds and other product feed connectors will notice a degradation in service.

We’ll provide an update as soon as we have more information.

Thank you for your patience.
Jun 29, 10:05 CEST

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

Feedback Pro - Another Test Incident

Resolved - And now resolved.
Jun 25, 15:56 CEST

Monitoring - We've reverted a change, login services are back up.
Jun 25, 15:48 CEST

Investigating - We are investigating a login issue across the platform.
Jun 25, 15:45 CEST

FeedbackPro - Test Incident

Resolved - This has now been confirmed as resolved, post-mortem will follow shortly.
Jun 25, 15:35 CEST

Monitoring - We've deployed a fix and are now monitoring the situation. Please try to login again.
Jun 25, 15:33 CEST

Investigating - We are currently investigating a potential issue affecting FeedbackPro. Some customers may experience issues with logging in.
Jun 25, 15:30 CEST

Integration Platform - HTTP 400 Errors

Postmortem - Read details
Jun 25, 09:45 CEST

Resolved - This has now been confirmed as resolved following extensive monitoring.
Jun 25, 09:33 CEST

Monitoring - We experienced an issue between approximately 13:30 and 16:50 affecting webhook delivery for Connect customers. Requests during this window returned errors and were not queued for retry, meaning some data may not have been received. The issue has been resolved and normal service has resumed. We apologise for any inconvenience caused.
Jun 24, 17:21 CEST

Jun 24, 2026

Jun 23, 2026

Test Mail+ Maintenance

Completed - Maintenance complete, performance verified and all systems operational.
Jun 23, 15:41 CEST

Verifying - Maintenance has been completed, we're now verifying system performance.
Jun 23, 15:37 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 15:00 CEST

Scheduled - There is scheduled maintenance planned during this time for accounts on the m123 server. To find out which server your account is on, and to see whether your account is impacted, please login and go to Settings > Profile.

Please note that all platform functionality will be unavailable during this period.
Jun 22, 17:27 CEST

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.